Best truck buying experience I ever had!

(Translated by Google) Very good (Original) Muy buena

Loved the experience I had at Berge Toyota! A huge thank you to Jesse and Chris for helping me out on getting my first vehicle and being patient with me and thoroughly explaining everything. I highly recommend coming to see them for your car needs! Thank you guys again!

Everyone that we had interaction with at Berge Toyota were all so easy to work with. They don't pressure you into buying a vehicle and just want you to have a good experience. It was so easy buying our truck from them and I highly recommend that if you are looking for a Toyota that you stop by there and at least talk to them. Especially Barry in Sales and Vinnie in Finance.

Major kudos to an awesome Mechanic, C. Vega. Thank you for taking care of my vehicle's issues. And a big thank you to Eddie Carrillo for always keeping me updated on the status of my vehicle, always returned my calls.

My car buying experience started with an intention to buy a manual transmission Toyota Tacoma that was either new or as close to new as possible. I wanted the Tacoma for it's dominance at the intersection of sportiness (manual), off-road capability, and ability to tow. I had driven a Tundra in the past and I loved it, but now needed something a bit sportier. I showed up on a Saturday after seeing that Berge had a very gently used Tacoma that fit my parameters on their lot-- a 2024 tacoma TRD sport in manual with under 1000 miles on it; perfect. I was helped by Enrique, who was personable and efficient. As he found the vehicle and set up a test drive immediately. That is- after getting the battery right away with one of their speciality machines. While waiting for the car to be prepped, I sat inside the dealership, which is the largest and best-appointed Toyota dealership that I've ever been inside. The test drive was super smooth, as I got to shift through the gears a few times in a mix of highway and urban miles. It's a joy to drive a pickup truck in manual. Where my core feedback for Toyota is to include less digital safety electronics and more horsepower. For a truck with a 6,500 towing capacity, a 4 cylinder turbo feels a bit undersized. A tradeoff that aims to please the average consumer who wants better gas mileage than raw performance. So if we consider the opinion of the average driver, Toyota did an incredible job delivering a balance of modern digital features in a sporty TRD frame that's known for dependability and versatility. Now, after getting back from the test drive, I was happy to execute a deal. We filled the paperwork and queued the wire (it was a Saturday). So I could then pick the truck up on Monday. Which is no problem, as the Vinny on the financial team was as smooth and efficient as Enrique. Then, once the wire cleared on Monday, I headed in to grab the truck after it was getting detailed. The truck was immaculate and met expectations- just like Berge Toyota.

Best experience I've ever had buying a car, hands down. They were extremely transparent and helped me get exactly what I was looking for, for the price that I wanted. Jenny, our salesperson, was so helpful and not to mention just an all around likeable person. The entire staff was transparent, and never once did I feel the need to haggle. I normally don't leave reviews, but buying a car can be a nightmare and it was an incredibly pleasant experience here.

A pleasant buying experience. The car was reasonably priced to begin with and they fixed a minor issue that came to light. Really nice car. I would go back.

Ernie made what would’ve been a very difficult task, a much more pleasant experience for me in buying my most recent car after my accident. He was knowledgeable, personable, professional, and very patient and helpful. Thank you Ernie.

Was by far my best experience ever in purchasing a vehicle! The entire team treated myself and family with the up most professionalism. They genuinely care about our situation and I did not once feel like just a number or sales transaction. We had the pleasure to work with Michael and Vinny. Would recommend anyone to ask for these two on their next purchase. Negotiation, the biggest elephant in the room. They made this process so smooth. Using fact based decision making and providing different alternatives. All in all, in summary, we feel that this dealership is above and beyond with customer service and their dedication to their customers. 100000 stars -Alex and Josephine

We were greeted by Earnie and explained that we were looking for a Corolla for our daughter. We saw the discounted prices online and it looked good. Earnie got us in touch with Jon(Cheese) the internet sales person. He came back with a OTD price with the help from Quincy, another Rockford IL native, that made sense. Had a couple extras like ceramic tint, door protection, and paint protection but total cost was not much more than it would cost for a quality tint which we were going to do anyways. There was another Corolla on the lot that was a bit nicer and a hybrid. He was able to make a similar deal with no surprises. Already had the windows tinted so it was ready to drive home. No pushy sales or anything that made us uncomfortable. Met with Chris the financial person. Again no surprises. Just a quick run down on price, interest rate, payments. Came back the next day to finalize the down payment , bought on Sunday. Earnie went over the car settings with our daughter and took a few pics. Overall a pleasant experience. Plan on buying from again based on experience.

I got my third car and I’m very happy and thank you so much Michael.

Ernie at Berge Toyota was great to work with! Thanks Ernie!!

The sales representative, Shawn, was professional and polite. The financial business manager Vinny worked hard to get the best interest rate available. They were honest and delivered on everything promised.

Just stopped in to test drive some sedans and Charles B welcomed us at the door and was incredibly helpful. He is very knowledgeable and easy to work with! Everyone at Berge is friendly and you can tell they care. Would highly recommend doing business here.

After having a horrible experience with Mark Kia in Scottsdale it was refreshing to be serviced with such respect at Toyota Berge!! They listened to our wants/needs, continuously checked on us throughout our waiting time, were very respectful and communicative, and overall the best experience I’ve had with purchasing a car. Our go to employee is William Smith. He made the process smooth and enjoyable (as buying a new car should be exciting) and engaged with us personably. He answered our questions directly and didn’t try to dance around the question. You can tell that Mr. Smith was very knowledgeable on all things cars especially relating to the purchasing piece (financial part). When we were moved to the part where we sign all the important papers we were paired with business manager Quincy Horton. After handling multiple car sales already (at 8 o’clock at night) Quincy was still engaging with us and making us laugh. It was just a business transaction but a very personable and enjoyable experience. Overall, the process of buying a car ended up being my best experience at Toyota Berge. I HIGHLY recommend going to this location and requesting both William Smith and Quincy Horton. Thank you for making the process much better than how we started at Mark Kia in Scottsdale!

THE WHOLE TEAM WORK TOGETHER TO MAKE SURE THEY TREAT THERE GUESS LIKE AN ARTIST, VERY GOOD SALES PERSONS AND MANAGERS SPECIALLY VANESA MY SALES PERSON, SHE HAS AND BEEN AMAZING WITH US, SINCE DAY 1 SHE HAS BEEN CHECKING ON US, HOW WE ARE DOING AND HOW THE NEW CAR IS ETC ETC. FOR THAT REASON I RATE THEM 5 * PLUS, FOR SURE I WILL BE BACK WITH VANESA MY SALES PERSON WHO MAKE ME FEEL SO CONFIDENT AT THE MOMENT OF THE PURSHAS, NO HIDES AT ALL, THE WHOLE TRANSACTION WAS CLEAR UNDERSTANBLE AND EASY.

Great working with Shawn and his team. It was a bit of a grind on our side due to dynamic situations playing out with insurance companies and banks. These guys held steady and were very patient. Ultimately we made a deal and walked away with a solid vehicle and win /win deal. Thanks guys, HAPPY NEW YEAR!!

Earnie just sold my son his very first car and we couldn’t have had a better experience! Earnie and the entire team from finance to the employees in the shop went above and beyond for us working diligently to find a car within my son‘s price range and to make sure it was in tiptop shape before my son drove it home. A father himself, I could tell this was more than just a sale to him. He truly made our entire experience effortless, kept us updated every step of the way on the status of the vehicle and most importantly made me feel at ease knowing my son was going to be driving home a safe, reliable car that will last him many many years. Earnie is not your average car salesman. He is someone of integrity and stands behind his product and his word. He has a customer in us for life!

Everyone at Berge was extremely friendly and helpful throughout my entire car purchasing process. Eber was quick to answer my online questions, Willy was full of information about the various cars and features I was contemplating and Quincy made the financial portion seamless.

(Translated by Google) I like how they treated us like family 👍 (Original) Megusto como nos trataron como familia 👍

My service technician Josh Lewis always gives the highest quality service! It’s so refreshing to have someone so personable taking care of your vehicle. He is very thorough and makes me feel safe to leave my vehicle in there hands. Thank you for being you!!! Berge is lucky to have him.

Very seamless.very professional and very good people to work with.no B.S.enjoyed the process.my salesman mr.kim was on point.im extremely happy all the way around.🤙

Exceptional Service – Thank You, Will and Quincy! After a frustrating experience with Carvana, where I was told late in the process that my Uber income couldn’t be used for financing (despite taking my deposit and wasting 10 days of my time), I decided to try my luck at Berge Toyota—and I’m so glad I did! Will Smith, my sales agent, and Quincy, the finance manager, went above and beyond to help me. They took the time to understand my situation, worked diligently to explore all financing options, and made the process smooth and stress-free. Their professionalism, patience, and dedication to customer service were truly outstanding. Thanks to them, I’m now driving a beautiful 2025 Toyota Camry! I couldn’t be happier with the car or the experience. Berge Toyota has earned my trust, and I’ll definitely be referring my friends and family to this amazing team. Thank you again, Will and Quincy

Best place to buy a car in the valley. No pressure, works with the customer, fun, happy people. Heather got me in the door and Kevin was great to work with to seal the deal. Quincy, Robert, and Jonathan were personable and nice. Libby at the front desk was sweet as well.